Do I need a tarot deck and dice to play?
Yes! You’ll provide your own deck and dice. I talked a little about it in this update: https://www.kickstarter.com/projects/jhrrsn/koriko-a-magical-year/posts/3626975
Last updated: October 05, 2022 04:08
Why aren't you offering a custom tarot deck and dice as part of this campaign?
We did consider doing custom dice and decks as part of this campaign. I know they’d sell well, but they’re a lot of extra work and coordination and we decided that they would ultimately stretch our little operation too far.
We want to bring you something brilliant, beautiful and unique, but we also need to be able to deliver it alongside raising a family and doing our day jobs � part of that math is leaving some things on the table. I hope you understand.
Last updated: October 05, 2022 04:08
Why hasn't shipping been added to my pledge? When will shipping be charged?
We currently don’t have shipping prices entered for physical rewards in BackerKit. We plan to wait until closer to fulfillment to enter & charge you for the physical items on your survey to get the most accurate/fair fulfillment prices. We will update backers after entering those shipping prices before we charge you in BackerKit. You can see estimated shipping prices on the campaign page.
Last updated: January 04, 2023 22:27
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.